When to Hire: A Case Study on Building Systems Before Adding People
Hiring too early is one of the fastest ways to crush margins. Hiring too late caps growth and burns out your team. The real answer
October 7, 2025
The Only Two Ways Businesses Die: Run Out of Cash or the Owner Quits
Every business death boils down to one of two things: There’s a way to beat both: shorten your feedback loop.If new customers pay you back
October 6, 2025
Rolling 12 vs. Rolling 3 — The Two Lenses That Keep You Profitable
Most agencies make bad calls because they look at the wrong time window. Use both. Otherwise, you’ll either: Credibility comes from clear timeframes and methods.
October 3, 2025
The Minimal Viable Employee Handbook (MVH) — A Money-Making Operating System
Handbooks shouldn’t be HR wallpaper. Done right, they codify how your business makes money and how people behave to protect margin. Brand isn’t colors or
October 2, 2025
The Utilization Operating System: How Agencies Turn Time Into Profit
Most agencies don’t actually price wrong — they deploy time wrong. Fix utilization, and profit jumps fast. The system: install a weekly utilization scoreboard and
October 1, 2025
The Annual Price Increase System: The Fastest Pricing Win for Agencies
Most agencies don’t really have a pricing problem — they have an inflation problem. Costs creep up, margins quietly erode, and suddenly the owner is
September 29, 2025
The Payback Period Play — How Agencies Scale Without Raising Money
Most agencies don’t stall because they run out of customers. They stall because they run out of cash. Fix your payback period and you unlock
September 26, 2025
How to Break Through Growth Constraints: A CFO’s Framework for Scaling Smarter
Every business eventually hits a wall. Revenue stalls, cash feels tight, growth slows. Most founders assume the solution is to simply do more — more
September 25, 2025
$2.8M Agency: From 3% NOI to 10% in 90 Days
This $2.8M agency was busy and growing — but profitability told a different story. Despite healthy gross margins on paper, projects were consistently underbilled. What
September 24, 2025
From Penalties to Profitability: $500k Cash Swing in 6 Months
This $14M agency was generating plenty of top-line revenue but struggling to convert it into profit. Payroll errors, CRA penalties, and vendor leakages were quietly
September 23, 2025